THE BEST IN THE BUSINESS
This is your chance to honor the standouts in the association – professionals who go above and beyond – professionals who make a direct impact for your agency and/or your peers. Company Award of Excellence
This award is presented to a company who, during the last year, has demonstrated outstanding creativity in the development of new products and has a strong relationship with agents and their insureds. This company also has a firm commitment to the principles of the American Agency System.
Professional Field Agent of the Year
This award is presented to a company field representative for absolute professionalism and interest. The nominee must be a full-time, salaried employee of an agency company and should have actively served portions of the Indiana area to which he/she was assigned for two full years as an employee of the same company. This award recipient then competes with other state and regional association winners for the Professional Field Representative of America award at PIA National’s annual convention held in the fall
Ralph Cleveland Professional
Agent of the Year
This award is presented to a member agent for dedication and awareness for the industry and takes a professional approach to his/her career. This award recipient then competes with his/her counterparts from other state and regional associations for the Professional Agent of America award at PIA National’s annual convention held in the fall. Learn more about Ralph Cleveland.
The nomination deadline has now passed for the 2008 awards.
Award recipients will be recognized at the Annual Business Meeting and Awards Ceremony, held in conjunction with the Annual Convention in May. Winners are notified prior to the event and are encouraged to attend the entire convention. View a list of past award winners.
2008 Oustanding Customer Service Representative of the Year Award
The National Alliance is now accepting nominations for the 2008 Outstanding Customer Service Representative of the Year (OCSRY) award. This award honors the CSR who has demonstrated the highest level of personal and professional achievement during the past 12 months.
The nomination deadline has now passed for this 2008 award. |
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2008 Convention
May 8-9, 2008
Hilton Indianapolis North Hotel
Thursday, May 8
Fair Consumer Practices: An Ethical Course of Action 10 a.m. - Noon
Presenter: Lyle Rupp l Earn two hours CE credit
This seminar addresses ethical topics you deal with in your day-to-day insurance work. Insurance laws must always be followed, but beyond that, who determines the "right" course of action? Since ethics have no clear guidelines beyond the laws that are imposed on the insurance industry, this seminar addresses how you make these value determinations. Due diligence and fair consumer practices are examined in the context of accepting personal responsibility in selecting and presenting products.
Exhibit Hall with buffet lunch Noon 2 p.m.
Concurrent Sessions:
Superior Customer Service: Using Technology 2 - 5 p.m.
Presenter: David Lohnes l Earn three hours CE credit
The POWER of Change® works to eliminate the anxiety many independent agencies face when trying to adopt new technology-based workflows and change existing workflows and habits. The POWER of Change® seminars teach you how new workflows and technologies available today can help your business become more efficient and profitable. Learn the five steps to be more successful.
Indiana Fair Plan, Auto Plan and Guarantee Association
Presenter: Jon Madsen l Earn three hours CE credit
This seminar will discuss the Indiana FAIR Plan, the Indiana Auto Plan and the Indiana Guarantee Association. It will give an overview of history, eligibility, policies written, procedures, coverages and other information. Topics that will be addressed include: policies written, coverage, applications, underwriting procedures, claims and other valuable information about each of these organizations.
Cocktail Reception 7:30 - 9:30 p.m.
Friday, May 9
Indiana Farmers Fellowship Breakfast 7:30 - 8:30 a.m.
Guest Speaker: John Kissling, CPCU, CIC, ARM,CRM, AIC, APA
Chief Deputy Insurance Commissioner
Insuring the Journey Through Life 8:30 - 11:45 a.m.
Presenter: Tom Ryan l Earn three hours CE credit
A person’s insurance needs are a reflection of a person’s lifestyle. As events change their lifestyle and interests, insurance needs can change. This seminar will discuss some of the more common events and situations that occur throughout one’s life. Topics covered include: starting a family, coverage for work-related events, coverage for hobbies, community volunteering, serving the community and social hosting.
Annual Business Meeting Luncheon and Awards Ceremony Noon - 1:30 p.m.
Psychology of Claims 1:30 - 3:30 p.m.
Presenter: Tom Ryan l Earn two hours CE credit
This seminar will increase your knowledge about various aspects of the claims handling process. Topics covered include: ethical responsibilities; excellent service through claims assistance and analysis; techniques in processing a claim; and the claim evaluation process. Learn how to effectively deal with claimants and how to best serve your clients in the time of need.
Closing Statements and Grand Prize Drawing 3:30 p.m.
Companies: Interested in advertising, exhibiting or sponsoring an event at the convention? Contact Melody Cardenas at (800) 555-9742 for details.
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