Annual Industry Awards 

Outstanding CSR of the Year

This award recognizes the achievements of an Outstanding Customer Service Representative.  This award recipient completes with his/her counterparts from other state associations for the National Outstanding CSR of the Year presented by the National Alliance for Insurance Education and Research.

2011 - Lisa A. Witt, CIC, CISR
2010 - Tammy Harris, CISR of Brotherhood Mutual Insurance Company
2009 - Pamela A. Golden, CIC of Hylant Group, Inc.
2008 - Debra Jean Craig, CISR, ACSR, CPIW of Forrest Sherer, Inc.
2007 - Kay E. Chiaro, CPIW, ACSR, AIS of First Source Insurance
2006 - Christine Kneifel Smith of Smith, Sawyer & Smith, Inc.
2005 - Martha J. Sena, CIC, AAI, ACSR of Daly Insurance Services Inc
2004 - Jane McGarvey of Bob Byrd Agency
2003 - Lisa Kite of Gibson Insurance Agency
2002 - None Selected
2001 - Le’Ann Linsmeyer of Burnette-Dellinger Insurance Agency
2000 - Brenda Wiley of Cousins Insurance Agency
1999 - Jo Ann Hurst of Conseco Risk Management
1998 - Laverne Carr of John R. Moore Agency, Inc.