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Outstanding CSR of the Year Award


This award recognizes the achievements of an Outstanding Customer Service Representative.  This award recipient completes with his/her counterparts from other state associations for the National Outstanding CSR of the Year presented by the National Alliance for Insurance Education and Research. All nominations are due to PIA of Indiana by May 1, 2014.

The Outstanding CSR of the Year Award is one of the greatest professional honors a customer service representative can receive. It confers recognition of the highest order - an acknowledgement of the recipient's dedication and ability, commitment, and outstanding achievement. The award is open to everyone, regardless of affiliation or designation.

The only requirement? That the candidate be an insurance CSR or have primary duties in the customer service arena. As a CSR, you can even nominate yourself. Nominating someone is easy, all you have to do is fill out this Nomination Form. And, if you nominate the national winner, you receive a $1,000 prize! All we need is a name, address, and phone number. Once nominated, a candidate fills out a form, submits a letter of recommendation from a business reference, and writes a two-page essay on a topic to be determined by The National Alliance. (Please refer to the Entry Form for the current topic.)


Rewards for the winners...
Awards are given at three levels.

 

Each state winner receives:

  • A framed Certificate of Achievement
  • Recognition in professional publications
  • Automatic advancement to the national award competition, where four national finalists and one national winner will be chosen

 

Each of the four national finalists receives:

  • A $500 cash award
  • A gold and garnet pin
  • Inclusion in the national recognition campaign

 

And, the national winner receives:

  • $2,000 in cash
  • $1,000 for the nominator
  • A gold and diamond lapel pin
  • His or her name inscribed on a sculpture permanently displayed at The National Alliance headquarters in Austin, Texas
  • A scholarship that his or her agency can use for any National Alliance program
  • Plus, the national winner serves on the blue-ribbon judging panel for the following year's competition

Past Winners Include:

This award recognizes the achievements of an Outstanding Customer Service Representative.  This award recipient completes with his/her counterparts from other state associations for the National Outstanding CSR of the Year presented by the National Alliance for Insurance Education and Research.

2013 - Kristi Wood, CISR of Cardinal Insurance Services Inc.

2012 - Lisa Slone, ISU The May Agency

2011 - Lisa A. Witt, CIC, CISR

2010 - Tammy Harris, CISR of Brotherhood Mutual Insurance Company

2009 - Pamela A. Golden, CIC of Hylant Group, Inc.

2008 - Debra Jean Craig, CISR, ACSR, CPIW of Forrest Sherer, Inc.

2007 - Kay E. Chiaro, CPIW, ACSR, AIS of First Source Insurance

2006 - Christine Kneifel Smith of Smith, Sawyer & Smith, Inc.

2005 - Martha J. Sena, CIC, AAI, ACSR of Daly Insurance Services Inc

2004 - Jane McGarvey of Bob Byrd Agency

2003 - Lisa Kite of Gibson Insurance Agency

2002 - None Selected

2001 - Le’Ann Linsmeyer of Burnette-Dellinger Insurance Agency

2000 - Brenda Wiley of Cousins Insurance Agency

1999 - Jo Ann Hurst of Conseco Risk Management

1998 - Laverne Carr of John R. Moore Agency, Inc.